At the core of our business, ProMed works in a professional manner with integrity, customer service & staff consideration. Policy & procedure sets out how we deliver our vision, mission, values & principles.
We have many policy groups, covering the difference aspects of our organisation, including clinical standards, communication, equipment, event cover, health & safety, infection control, medicines & drugs, operations, patient care, record keeping, staff, treatment, training, uniform and vehicles & driving.
Our core policies are published online:
- G01 – Complaints – v2.3
- G02 – Corporate social responsibility – v2.3
- G03 – Environment – v2.3
- G04 – Ethical purchasing – v2.3
- G05 – Quality – v2.3
- H01 – Health & Safety – v2.3
We review our policies annually, updating them whenever required.
Our full range of policy documents is accessible to our staff via Dropbox. The cloud portal ensures they are always using the latest version.
Clients can request to view our policies at any time.