Incorporated in 2017, Professional Medical Ambulance Services Limited (better known simply as ProMed) are a privately owned, professional and reliable medical, ambulance & first aid services provider with offices in London and Manchester. The brand itself started earlier, an idea between a group of colleagues.
We provide a range of tailored healthcare services to private individuals, charitable organisations, local authorities & corporate clients throughout the UK.
Our directors, admin team and operational staff understand that our service often becomes an integral part of our clients’ business activity. Our service delivery is based on listening to your needs and giving our advice to provide a positive & long lasting professional relationship.
ProMed are not just another ‘first aid organisation’. Our service focuses on delivering the right care to the right patient in the right place & at the right time, whilst providing excellent levels of customer service & working as part of your overall team; this ethos is cascaded to staff throughout all levels.
Providing healthcare excellence through high-quality clinical and operational support.
Vision
ProMed’s vision is that every patient will receive the right care, in the right place for them & at the right time, every time.
Mission
ProMed provides effective, safe & prompt clinical & operational services to the healthcare & events sectors.
Values
Our values determine how we act, from beginning to end, day in, day out, without fail. We refer to these to aid our decision making, and support our choices.
- Clear – From the start, we will ensure that you understand everything, and will clarify anything you ask
- Empowering – We seek to empower our clients to make the best decisions for their business, as we empower our patients to make their own choices relating to their care and treatment
- Reliable – We will uphold our agreements and ensure that you receive the best service from us, irrespective of outside factors
- Quality – We strive to give the highest levels of operational service provision & clinical care to all of our customers & patients
Principles
We believe that strong principles provide a firm foundation upon which to build a business. We look to these when reviewing our operations, to ensure that we’re delivering what we promise.
- Accountable – All decisions and interactions will be linked to a named, identifiable person; we will take responsibility for our actions, and will stand by the choices we make
- Integrity – Our staff will be honest and demonstrate good morals at all times
- Respect – We will respect the personal life choices of the individuals we come into contact with, and we will respect the decisions that patients make about their own care and treatment
- Compassion – We care for our patients & staff with compassion & empathy; we will listen intently to those whose lives we touch